How often should I bill for my services? Is it a good idea to send a copy of my doctor’s documentation along with the claim? Should I send records with every claim? Can we balance bill the patient for the amount the insurance company reduced our fee? Must I bill the managed care company for the care related to an auto accident? Can an insurer bundle your X-Ray codes when you bill them separately? Can an insurer change the adjustment code billed by the provider? How often may we change the prices we charge for our services? Are we required to send anyone a written notice when we change our prices? Can we offer a discount for “payment on the same day of service”? Should we give a patient a copy of our price list when it is requested? Can a doctor create special pricing if all family members are treated at the same time? Can a doctor offer a pre-payment discount? What is the proper way to give a same day payment discount? Can a doctor offer lower prices to patients without insurance who cannot immediately pay for their services? What do I do if an attorney signs my lien or a fee protection agreement but then gives the settlement check to the patient before paying my balance due? SCan you tell us some of the factors that go into setting a doctor’s price? Must we take back the same day discount if the patient delays their payment? May we offer a rebate to patients who do not have insurance for their acute care? Can we give discounts based on the amount or frequency of care? May we offer extended payment plans? Is a doctor allowed to have more than one price list? Are there any special laws we have to follow before we offer financing to our patients? Can we offer payment plans tied to when a patient is paid? Does the state publish suggested notification language for a late charge? Once a late charge has been added to a patient’s account, do they have the right to take as long as they want to pay their balance? Why would a patient complain or sue us if we overlook the late charge law and allow them to continue to add to their account even when it is past due? What is the maximum amount we may add to a patient’s account as a late charge? We set an interest rate below 12%. May we raise the rate? What are the major differences between finance and late charges? What is the potential problem when a doctor offers a “cash discount”? Are there any special requirements before we add finance charges? May finance or late charges be charged to a patient with an overdue worker’s compensation account? Does the state require us to have anything in writing before we charge interest or finance charges? May we add a late fee to the patient’s bill without notifying them? Does a monthly statement that include interest charges meet the states disclosure law? May we add interest to overdue personal injury cases? What are the requirements for a credit application? Where did the concept of Usual, Customary and Reasonable Payment (UCR) come from? Can I give the patient a receipt for “list price” when they received a discount? Are collection agencies more expensive than using staff?
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