Collections Questions & Answers

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What techniques can be used to encourage visit by visit payments by cash patients?

What should I do if a patient routinely “forgets” their wallet?

What should I tell patients when their EOB states their care not “medically necessary?

How can we encourage our patients to make their co-payments of deductible payments on a visit by visit basis?

What really works to get our doctor to fill out reports for insurance companies?

How long does it take to review records?

How many reports can an insurer make me write?

Should records be sent certified mail?