Discounts Questions & Answers

If your topic does not appear on this list, please feel free to email the Help Desk.

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Can we use our own forms that simplify HIPAA?

Are there limits on information to attorneys, insurers, or third parties?

Does a patient have the right to make changes to their records?

Am I responsible for a managed care companies HIPAA compliance?

Can we offer a discount for “payment on the same day of service”?

Can a doctor offer lower prices to a patient with insurance who pays for their services immediately and files their own insurance claim?

Can a doctor create special pricing if all family members are treated at the same time?

Can a doctor offer a pre-payment discount?

Can a doctor offer lower prices to patients without insurance who cannot immediately pay for their services?

Can we waive co-pays or deductibles to be competitive?

We have patients that do not have insurance. May we offer them a discount?

Must we take back the same day discount if the patient delays their payment?

May we offer a rebate to patients who do not have insurance for their acute care?

Can we give discounts based on the amount or frequency of care?

Must I document a patient’s financial hardship before offering financial assistance?

Can we offer payment plans tied to when a patient is paid?

What is the potential problem when a doctor offers a “cash discount”?

Can I give the patient a receipt for “list price” when they received a discount?

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Wisconsin Chiropractic Association 2008