Marketing Questions & Answers

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How should I respond when a patient compliments my care?

How do I know if I make money using coupons?

What is the best way for me to obtain hospital privileges?

Am I allowed to hire someone to solicit patients for my practice?

Is it necessary to make reminder calls to patients about their appointments?

Can I give free adjustments to patients in exchange for a referral?

Is there a cost effective way of sending a newsletter to my patients?

Are there effective, tried and true low cost marketing techniques?

What is the most important factor influencing the selection of a chiropractor?

What is the single most effective marketing tool a doctor has at their disposal?

How much does the cost of care influence the selection of a doctor?

What should be my primary objective in my marketing?

How important is it that I mention the technique I use as part of my marketing efforts?

How can advertising done by my competitors potentially help my practice?

How can I calculate my effective marketing area?

What are the most cost effective means to target my marketing message?

What is the primary advantage and disadvantage of a direct marketing message (junk mail)?

How do I use flyers, brochures, and newsletters in a cost effective way?

How can I obtain the address for homes and apartments in my effective marketing area?

How do I best use a limited marketing budget?

Can marketing make a person switch chiropractors?

Is telemarketing a good thing for chiropractors to use?

Does a “rundown” building hurt me financially?

Are potential patients motivated by coupon offers?

Is it worth a premium to have my practice on a busy street?

Are promotional coupons profitable?

Why is TV and radio advertising most often a waste for a single practice doctor?

Obviously I would like more patients from my marketing efforts, but is there a shorter range goal that will impact my efforts?

How are consumers affected by chiropractic advertising?

How can my health education classes be more effective?

I like the idea of offering health education in my community. What are some tips on making the classes more effective?

Is it a good idea to solicit for business while I am involved as a volunteer at a community activity?

Should I consider a charge to attend my educational classes?

Why should I consider directing some of my marketing activities to businesses?

How does a cash practice eliminate the need for narrative reports?

How can I network with small businesses effectively?

How can I let my patients know that I am very active in the community?

I do a lot of volunteer work and it has really helped my practice. I would like to encourage my patients and, at the same time, let them know that I really believe in our community. What approach can I use to accomplish this?

Should I use my staff in my marketing efforts?

Is it more difficult to do marketing in a cash practice environment?

Do I have to worry that my marketing efforts are replicated by my competitors?

How does a cash practice allow me to be more devoted to a patient’s health care need?

How does a cash practice allow me to focus on productive not defensive patient assessment?

Can a cash practice reduce my staff costs and related overhead expenses?

How can a cash practice help me developing long term patients?

Does it take unique skills to operate a cash practice?

What are the primary motivations for a doctor converting to a cash practice?

Will converting to a cash practice cause my practice income to decrease?

What are the complications for me if my patients file their own insurance claims?

How do I block out time for marketing work?

Are there malpractice implications for a cash practice?

What are cost effective ways to market a cash practice?

How can eliminating direct contact with insurance companies with a cash practice improve the quality of care I offer to patients?

What is effective patient communication in a cash practice?

In a cash practice, how does effective listening help to build my practice?

In a cash practice, how does patience in answering all patient questions, no matter how repetitive, help to build my practice?

Do cash patients expected to be treated differently than those that have insurance?

I want to convert to a cash practice. How do I make the transition?

Can anything be done in advance to make my practice worth more?

Am I allowed to use a blanket phrase like “all marketing activities” or must I be specific?

What information must my marketing authorization include?

How does HIPAA restrict my marketing?

How much may we charge to attorneys that request our records?

Does a separate charge apply to each record request?

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Wisconsin Chiropractic Association 2008