Why are accurate files important? Is there any way to screen patients to determine if they are likely to pay their bills? How can I get a clue if a managed care plan is running out of money? How should I respond when a patient compliments my care? How do I protect myself from an important CA leaving my practice? What motivates employees to perform well? How do I know if training I am providing to my employees is “working?” How does a spouse working for a doctor affect the spouse’s self esteem? How can I maximize the success of my performance evaluation? Does payment to a spouse matter since all of the money “goes into the same pot”? How do you divide authority when one spouse is the chiropractic and the other manages the office? What can I do to improve the long-term performance of my employees? How can we reduce turnover by making our employee’s jobs more interesting? How can we motivate our staff to perform at a higher level? Are performance appraisals really necessary? What is the best way to handle performance problems? How often should I give my employees a raise? How do I decide how much of an increase to give my employees? To a new associate is the “practice atmosphere” more important than money? How do I get my employer to take my suggestions seriously? Should the staff ever meet without the doctor present? If we have CA’s who do not follow our policies, is it polite to “name names” at our staff meetings? What can I do if I feel I am not getting enough training for my job? How do I go about asking for a raise? How can I prove to the doctor that my salary should be increased? No one ever listens to my suggestions, what can I do to change this? My doctor is so slow at making the smallest decision, is there any way to speed him/her up? How do I deal with an annoying manager that is always looking over my shoulder? Is there a way to get our doctor involved when CAs are involved in a dispute? Why is it so hard to motivate our patients?
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